QUALITY POLICY

IMPARTIALITY POLICY

UNICERT is committed to impartiality in management system certification activities and understands the importance of impartiality in carrying out the management system certification activities, managing any risk from conflicts of interest so that they do not exist, or are resolved so not to adversely influence subsequent activities of UNICERT and ensuring the presence of objectivity of management system certification activities. All UNICERT employees sign impartiality and confidentiality declaration form.

CONFIDENTIALITY POLICY

UNICERT gains the privileged access to information that is needed for the certification body to assess conformity to requirements for certification adequately. UNICERT does not disclose any confidential information and information about the client from sources other than the client (e.g. complainant, regulators).  All UNICERT employees sign impartiality and confidentiality declaration form.

SUSPENDING, WITHDRAWING OR REDUCING THE CERTIFICATION SCOPE POLICY

UNICERT has documented procedure for suspension, withdrawal or reduction of the scope of certification and specify the subsequent actions. UNICERT suspends certification in cases when the client’s certified management system has persistently or seriously failed to meet certification requirements or client does not allow surveillance or recertification audits or voluntarily requests a suspension. UNICERT reduces the scope of certification to exclude the parts not meeting the requirements, when the certified client has persistently or seriously failed to meet the certification requirements for those parts of the scope of certification.