Formally confirming that your products and services meet all trusted external and internal standards.
Validating the specifications, value and safety of your raw materials, products and assets.
Evaluating how your products and services meet and exceed quality, safety, sustainability and performance standards.
Demonstrating Excellence in IT Service Quality
In order to ensure quality IT services, we need an IT service management system that sets the mark for IT service standards in the world. IT forms the backbone of today’s business, but it is essential that IT services, both internal and outsourced, should be in alignment with business and customer requirements. In order to introduce standardization in IT service management, we need IT service standards that all IT service organizations can adhere to.
What is ISO 20000?
ISO 20000 is the international standard for IT Service Management (ITSM). It is an IT quality control standard that ensures an organization’s ITSM processes are aligned with international best practice in addition to the requirements of the organization itself. ISO 20000 certification enables organizations to show commitment to a reliable IT infrastructure. The current version of ISO 20000 is ISO/IEC 20000-1:2018. ISO 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services.
HELPS YOU IN ACHIEVING THE FOLLOWING: